High Frequency Alert: More than 20 pushes within 6 hours

REST API
#1

Hi,

Just signed up and everything worked fine until the notifications just suddenly stopped. The API accepts the requests without error, but in the API log it shows the following:

“High Frequency Alert: More than 20 pushes within 6 hours”

Is this a fixed limit or is there a way to disable this? Don’t want to upgrade incase this won’t fix this issue.

#2

Hi,

Our security system rate limits push notifications from our WordPress plugin to 20 push messages per user per 6 hour time window, per WordPress site/domain as registered on Webpushr Dashboard. We believe this rate-limit is very generous. We apply this for two reasons:

  1. Sending more than 20 push notifications to the same subscriber, from the same site/domain within a 6 hour time window creates a sub-optimal user experience (keep in mind that a push subscriber is generally subscribed to and receiving push notifications from multiple websites/domains/apps). We highly recommend that you send push notification on select “push-worthy” events. We care about your end-user/subscribers’ experience, as it relates to push notifications, because the overall success of web push technology depends on it.
  2. It acts as a security measure incase your site/server sends a super high volume of push notifications in a short timespan by mistake.

We do remove/relax this limit for highly specialized use cases. If you believe your use case requires us to remove this limit, please e-mail us at support@webpushr.com

#3

I have requested the limit removal by email but have had no reply. Please check for emails from info@keepontrucking.uk
Thank you

#5

Hi,

We have responded to your email.

#6

Hi Team,

I have sent an email requesting to remove the limit from rup.arnab@gmail.com. Please check.

Thank you in advance

#7

@Webpushr_Support Hi Team, any update

#8

Hi Team,

I have sent an email requesting to increase the limit from info@ananpdf.com. Please check.

Thank you in advance

#9

I have been mailing them to remove the limit but no help :confused:
Someone please help