Opt-in prompt in (Lightbox 1) Not working

Dashboard / Web Console
#1

Hello I want active lightbox 1 prompt Type in opt-in prompt but after activating everything still bell-icon prompt is showing for more reference I have added image please have a look.

Screenshot 2024-05-08 at 5.11.59 PM
Screenshot 2024-05-08 at 5.11.59 PM3018×1546 332 KB

#2

Hi,

Please contact us at support@webpushr.com, we will look into your issue.

#3

Just replied on mail please do check from your end